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Frequently asked questions
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Frequently asked questions

Everything you need to know before your Sahara adventure.

Booking

How do I book?

Send us your dates and number of travellers by WhatsApp or email. We reply within 24 hours with a proposal and the price.

How much does a tour cost?

The price depends on the number of travellers, the season and the type of tent or hotel. Ask us for a free quote with no obligation.

Do I need to pay to ask for a quote?

No. Asking for information and a quote is free. We confirm the payment conditions with your proposal.

Can I change the itinerary?

Of course. Every tour can be adapted: extra nights, a luxury tent, different start or end cities, or stops you would like to add.

Our tours

Are the tours private?

Yes. All our tours are private: just you and your companions, with your own driver and an itinerary adapted to your pace.

Where do the tours start?

From Marrakech and Fes, and we can also pick you up in other cities such as Casablanca or Tangier, or at the airport.

How many days do I need for the desert?

For the great dunes of Merzouga, at least 3 days from Marrakech or 2 days from Fes. With only 2 days from Marrakech, Zagora is the better option.

Merzouga or Zagora: which is better?

Merzouga has the big golden dunes of Erg Chebbi, the most spectacular in Morocco. Zagora is closer to Marrakech, with smaller dunes – good when time is short.

What time do day trips start?

Usually in the morning, between 8:00 and 9:00, with pick-up at your hotel or riad. The Agafay sunset trip starts in the afternoon.

Can I combine a day trip with a desert tour?

Yes. Many travellers add a day trip before or after their desert tour – just tell us your dates and we organise everything.

Is Agafay a real desert?

Agafay is a stone desert of rolling hills near Marrakech, not sand dunes. It is beautiful at sunset, but for big dunes you need Merzouga or Zagora.

Merzouga & the desert camp

What is the desert camp like?

You sleep in Berber tents with a bed, blankets and private bathroom, right in the Erg Chebbi dunes. Dinner and breakfast are included.

Is there electricity and Wi-Fi at the camp?

The camp has electricity to charge phones and hot water in the bathrooms. Wi-Fi in the middle of the dunes is limited, which is part of the magic.

Is the camel ride suitable for children?

Yes, children love it. The ride is slow and the camels are led on foot by a camel man. For very young children we can arrange the transfer to the camp by 4x4.

How do I get to Merzouga?

With one of our private tours from Marrakech or Fes, or by car or bus. Merzouga is about 560 km from Marrakech and 470 km from Fes.

I have my own car – can I join the camel trek?

Yes. Meet us in Merzouga in the late afternoon; you can leave your car safely while you spend the night in the desert camp.

Practical information

When is the best time to visit the desert?

From October to April the temperatures are ideal. In summer the days are hot, but the nights in the dunes are magnificent; we adapt the timing to avoid the midday heat.

What should I pack for the desert?

Comfortable shoes, sunglasses, sun cream, a scarf for the sand and the wind, and a warm layer for the night, especially from November to March.

Is it cold in the desert at night?

From November to March nights can be cold, close to 0 °C in December and January. The tents have thick blankets, but bring a warm layer.

Do I need cash?

Yes, it is useful for drinks, lunches on the road, tips and small purchases. There are ATMs in the cities and in the larger towns along the way.

Still have a question?

Write to us – a real person from our team answers within 24 hours.

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